Contact information

Domaine Spalazen Nature

La Jarouste
19190 Palazinges
+33 (0)5 55 87 40 01
Corinne : +33 (0)6 27 07 59 47
Jean Marie : +33 (0)6 17 91 45 55

contact[at]spalazen-nature.com

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FAQ

Before the stay

What time should we check out the lodge?
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The room has to be checked-out before 11am. However you can continue to enjoy your lodge with "late check-out" (1pm or 5pm depending on availability).

What time can we arrive?
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Arrivals are from 4pm.

Early arrivals must be specified and approved by the Domaine.

What is the cancellation and refund policy?
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Cancellation and refund conditions vary depending on the type and date of booking.

Please consult the terms and conditions when booking or contact us for further details.

Les animaux de compagnie sont-ils acceptés au Domaine Spalazen Nature ?
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Réponse

Does the domain offer packages or special offers?
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Yes, Domaine Spalazen Nature offers a variety of package stays to enrich your experience:


- Well-being Stay: Relax completely with soothing massages, a sauna, and breakfast served directly in your lodge. Perfect for a rejuvenating and relaxing escape.

- Gourmet Escapade: Savor the region's culinary richness with local gourmet meals and gourmet baskets. An ideal experience for food lovers.

- Romantic Stay: Create unforgettable memories with a stay designed for couples. Enjoy an intimate setting with duo massages, a private whirlpool bath, and candlelit dinners, all in a peaceful and romantic environment.

  • Day Spa: For a day-long wellness getaway, enjoy a private lodge with whirlpool bath, personalized massages, and gourmet menus or platters to share. Ideal for a revitalizing break or a special celebration.

 

These packages are specially designed to meet your expectations, whether you're looking for relaxation, culinary adventure or romantic moments. Find out more and book your stay directly on our website.

Quelles sont les options de restauration disponibles sur place ?
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Réponse

Le Domaine Spalazen Nature est-il adapté aux séjours en famille ?
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Réponse

What activities are on offer at the domaine?
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The estate offers a variety of activities to suit all tastes. Visitors can discover the estate's animals, including Scott the mascot, sheep and bees. A lounge bar, terrace, table soccer, board games and gourmet store are all available to welcome guests. For your well-being, treatments and massages are available, as is a sauna. Children can have fun on the accrobranche playground in the forest.

How can I book my stay at Domaine Spalazen Nature?
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Reservations can be made directly on the domaine's website by clicking on "reserve", as well as via booking engines such as Abracadaroom, Ma Cabane dans les Arbres, Booking, and Gîtes.fr.

Is the estate open all year round?
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Domaine Spalazen Nature is open every day of the year. It offers a 360° experience 365 days a year.

What types of accommodation are available at Domaine Spalazen Nature?
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The lodges at Domaine Spalazen Nature are 4-star furnished tourist accommodations with a private spa on each terrace. They are fully equipped. Each lodge is designed to accommodate up to 4 people, with one bedroom equipped with a double bed, another bedroom with two single beds, and a sofa bed for a fifth person. An additional mattress can be provided for a sixth person if required.



During the stay

When and how can I enjoy breakfast?
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Breakfast is delivered directly to your lodge every morning at the time of your choosing. To take advantage of this service, simply make a reservation at the time of booking or during your stay. You can enjoy a breakfast prepared with local products, comfortably installed in your accommodation. 

How and when can I book a massage or treatment at Domaine Spalazen Nature?
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Massages and treatments must be booked in advance, as availability depends on the practitioners' schedules.

Sessions can take place directly in your lodge or on the sauna terrace, immersed in the surrounding nature.

To book, contact the estate reception desk or use the online booking platform. Book early to choose the time slots that suit you best.

Is Wi-Fi available in the lodges and common areas?
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Fiber-optic Wi-Fi is available in the lodges and common areas of the estate, so you can stay connected during your stay.

What are the spa's opening hours and can I use it at any time?
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The private spa is accessible from your lodge terrace.

The sauna is open daily, but please book in advance to guarantee availability.

What are the reservation modification or cancellation policies?
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Modification and cancellation policies vary according to your reservation.

Specific conditions are detailed in the general sales conditions on the website or can be obtained by contacting us by e-mail or telephone.

What meal arrangements are there for special diets or allergies?
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Yes, our caterer can adapt to your needs and dietary requirements (pork-free, gluten-free..., or special requests). 

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